Effective date: July 31, 2025
Thank you for using SoyFriendly. This Privacy Policy explains how SoyFriendly Inc. (“SoyFriendly”, “we”, “us”, “our”) collects, uses, discloses, and safeguards information when you use our mobile applications, website, and related services (collectively, the “Services”).
This policy is designed to help protect your rights and our platform. It includes consent mechanisms, data minimization, regional compliance considerations (GDPR/UK GDPR/CCPA/CPRA, COPPA), security measures, data subject rights, and dispute processes.
1. Information We Collect
1.1 Account & Profile Data
- Identifiers: phone number, email (if provided), device identifiers.
- Profile: display name, pronouns/gender identity options, age confirmation, city or approximate location, interests, photos.
- Settings: language, notification preferences, privacy options.
1.2 Usage & Device Data
- App activity: session timestamps, feature interactions, crash logs, diagnostics.
- Device data: model, OS version, app version, device language, IP address (for security and fraud prevention).
1.3 Location Data
With your permission, we may use coarse or precise location to enable core functionality (e.g., showing nearby availability). You can disable location sharing in your device settings; some features may become unavailable.
1.4 Communications & User Content
- Messages and connection requests exchanged through the Services.
- Reports, feedback, support requests, and related metadata.
1.5 Cookies & Similar Technologies
Our website may use cookies, local storage, and similar technologies for authentication, security, performance, and analytics. You can control cookies via browser settings; disabling them may affect functionality.
2. How We Use Information
- Provide and operate the Services, including real‑time availability and matching.
- Maintain safety and integrity, prevent fraud and abuse, investigate violations.
- Improve performance, develop new features, and conduct analytics.
- Communicate with you about updates, security alerts, and support.
- Comply with applicable laws, enforce our Terms, and protect legal rights.
Legal bases (where applicable, e.g., GDPR): consent, contract performance, legitimate interests (safety, service improvement), legal obligation, and vital interests (safety‑related scenarios).
3. How We Share Information
- Service Providers: cloud hosting, analytics, security, and customer support providers bound by confidentiality and data protection obligations.
- Safety & Legal: to comply with lawful requests, enforce policies, prevent harm, and protect our rights.
- Business Transfers: in connection with mergers, acquisitions, or asset sales, subject to this Policy’s protections.
- With Your Consent: we may share information for purposes you authorize.
We do not sell your personal information as defined under CCPA/CPRA. We do not use content of private messages for advertising.
4. Data Retention
We retain information only as long as necessary for the purposes outlined in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Where possible, we anonymize or aggregate data for analytics. You may request deletion as described below.
5. Your Rights & Choices
- Access/Portability: request a copy of your data.
- Correction: rectify inaccurate or incomplete information.
- Deletion: request deletion of your account and data (subject to legal retention requirements and safety obligations).
- Consent Withdrawal: disable optional permissions (e.g., location, notifications) in device settings at any time.
- Opt‑out (CCPA/CPRA): request to limit use/disclosure of sensitive personal information where applicable.
Submit requests via hello@soyfriendly.com. We will verify your identity before fulfilling requests and respond within applicable timeframes.
6. Children’s Privacy
Our Services are not directed to children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us to request deletion.
7. Security
We employ technical and organizational measures to protect information, including encryption in transit, hardened infrastructure, access controls, and monitoring. No method of transmission or storage is 100% secure; you use the Services at your own risk. Report security issues to hello@soyfriendly.com.
8. International Data Transfers
Information may be processed and stored in the United States and other countries with different data protection laws than your jurisdiction. Where required, we implement appropriate safeguards such as Standard Contractual Clauses.
9. Third‑Party Services
Our Services may link to third‑party sites or services. Their privacy practices are governed by their own policies. We are not responsible for third‑party content or practices.
10. Changes to This Policy
We may update this Policy from time to time. Material changes will be notified via the app or website. Continued use of the Services after changes indicates acceptance of the updated Policy.
11. Contact Us
Privacy questions or requests: hello@soyfriendly.com
Postal: SoyFriendly Inc., 123 Privacy Way, San Francisco, CA 94105, USA